Solar repairs
Find information about diagnosing inverter faults, low electricity production, equipment errors and unexpected shutdowns.
Solar repair troubleshootingHave an existing solar system that stopped working? Considering batteries or a new installation? Learn about Burbank Water and Power, aging roofs, electrical panel considerations and the steps involved in getting qualified solar assistance.
Start with the service that matches your situation. A faulty inverter may only need targeted repairs, while a new installation requires a full property and utility assessment.
Find information about diagnosing inverter faults, low electricity production, equipment errors and unexpected shutdowns.
Solar repair troubleshootingIf the company that installed your panels has closed, another qualified contractor may be able to inspect and service them.
Learn about system adoptionExplore help for inverter error codes, failed equipment and Enphase, SolarEdge or Tesla monitoring that stops updating.
Monitoring troubleshootingAdd storage to compatible existing solar installations or explore battery-only options for your home.
Explore home batteriesUnderstand roof suitability, system sizing, BWP requirements, financing and realistic electricity savings assumptions.
Solar installation guideDiscuss main electrical panel upgrades, EV chargers, solar expansion, and removing or reinstalling panels during roof replacement.
Describe your projectBurbank operates its own municipal electric utility, Burbank Water and Power (BWP). This matters because solar programs are not identical across Southern California.
Much of the discussion about California solar focuses on Southern California Edison (SCE) and the Net Billing Tariff, commonly called NEM 3.0.
Under that tariff, eligible new customers of SCE, PG&E and SDG&E generally receive much lower credits for exported solar energy than the retail cost of purchased electricity.
Burbank Water and Power is a municipal utility, not SCE. It operates its own solar interconnection and billing arrangements.
Therefore, a savings estimate for a Burbank property should not simply copy assumptions designed for SCE customers.
Before evaluating a new solar system or battery, confirm the applicable BWP rate schedule, solar compensation arrangement and interconnection rules.
Your bill identifies the utility serving your property and helps establish actual usage. The applicable tariff, expected production and timing of electricity consumption are important parts of a reliable solar financial estimate.
Official utility information: Burbank Water and Power .
Burbank includes established neighborhoods with older single-family homes, newer construction, multifamily properties and hillside residences.
These properties can have different electrical and roofing conditions. A home built decades ago may have undergone major renovations or may still have older equipment.
The age of a property is therefore a reason to inspect carefully, not a reason to assume a solar installation is impossible.
Burbank also experiences warm seasonal conditions, which can create significant household electricity demand from air conditioning. Actual consumption varies by home size, insulation, equipment efficiency, occupancy and usage habits.
A useful system design should consider real electricity bills rather than assuming every Burbank household has the same cooling needs.
Roof condition is one of the most important issues to resolve before installing solar.
A solar installation is intended to remain in place for years. If the roof needs major work soon, installing panels first may create the extra cost of removing and reinstalling equipment during re-roofing.
Older Burbank homes can have different roofing materials, roof structures and histories of repair. A contractor should evaluate the actual condition of the proposed mounting area.
Shading should also be considered. Mature trees, nearby structures, roof features and hillside conditions can influence how much usable sunlight reaches the panels.
the licensed local installer offers solar panel removal and reinstallation for re-roofing projects. Homeowners considering both roofing and solar should discuss the order of work early.
Some older homes retain electrical panels or service arrangements that deserve evaluation before adding new generating equipment.
A solar installation, battery system or electric vehicle charger may require changes to the electrical configuration.
However, installing solar does not automatically require replacement of the main panel.
Whether an upgrade is necessary depends on existing equipment, electrical capacity, condition, proposed interconnection and applicable requirements.
If you are planning future electrical upgrades, such as an EV charger or battery storage, discussing those plans together may help avoid unnecessary additional work.
The installer offers main panel upgrades and EV charger installations as well as solar work.
Do not open electrical panels, disconnect solar wiring or attempt repairs inside an inverter or electrical enclosure yourself. Hazardous voltage may be present even when equipment appears off.
A solar system can operate normally for years and later develop an electrical or communication problem.
Common symptoms include inverter faults, unexpectedly low production, repeated shutdowns and monitoring applications that stop updating.
These symptoms should be diagnosed rather than used to guess which component needs replacement.
For example, an app reporting zero generation may reflect an inverter failure or an internet connection problem. The correct repair depends on distinguishing those conditions.
A sudden change in a BWP electric bill can be another warning, but it may also reflect higher consumption, seasonal usage, billing adjustments or rate changes.
Professional diagnostics may involve reviewing system history, inverter error messages, monitoring status and appropriate electrical testing.
Read our solar repair troubleshooting guide for a detailed explanation of common system failures.
A failed inverter does not necessarily mean the entire solar installation needs replacing.
Many systems can be evaluated for replacement of a defective inverter or related component.
String inverters and microinverters have different installation and troubleshooting requirements.
Replacement equipment must be compatible with the existing solar array and associated electronics. Manufacturer warranty terms may also affect available options.
The installer services equipment from Enphase, SolarEdge and Tesla, among other brands.
Learn more in our solar inverter replacement guide .
Some homeowners discover that their original solar company is no longer operating when a fault appears or warranty service is needed.
The closure of an installation company does not automatically invalidate all equipment warranties or require replacement of the complete system.
A qualified service provider may be able to inspect the equipment, investigate faults, help restore monitoring and assist with available manufacturer warranty procedures.
The installer offers orphaned solar system adoption for most major brands.
Its reported process includes a full system inspection, repairs, monitoring reconnection and manufacturer warranty-claim assistance.
Read our orphaned solar systems guide to understand the adoption process.
Battery storage can help a homeowner use electricity at different times and may provide backup during outages when the system is properly configured.
Batteries can sometimes be added to existing solar installations without replacing functioning panels.
Certain battery systems can also operate without rooftop solar, charging from utility electricity.
For Burbank homeowners, the economic value of storage should be assessed against actual BWP rates and program rules.
Do not assume the economics of SCE's Net Billing Tariff automatically apply to a BWP account.
Backup systems require appropriate isolation, controls and electrical design. A battery does not automatically provide whole-home backup.
The installer services equipment from Tesla, Enphase and FranklinWH.
Our battery storage guide explains compatibility, backup limitations and battery-only installations.
Solar incentives, tax treatment and utility programs can change significantly. Homeowners should avoid relying on old advertisements or estimates.
The federal Residential Clean Energy Credit ended for homeowner expenditures made after December 31, 2025. Homeowners purchasing a new residential solar or qualifying battery system in 2026 should not assume the former federal 30% purchase credit applies.
Any available BWP, state or other incentive program must be checked separately for current eligibility, funding and conditions.
The installer reports offering $0-down financing options through financing programs the installer works with.
Financing is subject to eligibility, approval and the applicable program's terms. Zero down does not eliminate the total cost of the project.
The installer states that its systems are customer-owned rather than leased. Homeowners should review the written purchase and financing agreements before making a commitment.
SoCal Solar Help is an independent information and referral website. It does not inspect, sell or install solar equipment.
All service inquiries are referred to the licensed local installer, the installer company, a licensed California contractor.
Services include:
License standing, ratings, manufacturer credentials and workmanship warranty terms should be verified before entering a contract.
Written agreements determine the work included, payment obligations and applicable warranties.
The installer reports a Southern California service area extending from Lancaster to San Diego, including Burbank-area projects subject to availability.
Whether you need a system inspection, an inverter repair, monitoring restoration, battery installation or a new solar system proposal, the first step is to describe your situation.
Call or text (626) 888-7256 . the installer's stated contact hours are Monday through Saturday, 6 AM–10 PM.
A careful assessment can help prevent unnecessary equipment purchases and unexpected installation costs.
Make sure the contractor uses current Burbank Water and Power rules rather than assuming SCE requirements apply.
Evaluate whether the roof can support the planned installation without needing major work soon afterward.
Existing equipment should be assessed before deciding whether upgrades are necessary.
A realistic production estimate should reflect the roof, trees, surrounding buildings and available sunlight.
A failed inverter, microinverter or monitoring device does not automatically justify replacing the complete array.
Review the installed price, equipment, labor, approvals, warranties and loan obligations before signing a contract.
Burbank operates Burbank Water and Power, its municipal electric utility. Use your actual BWP rate schedule when evaluating solar and battery economics.
The investor-owned utility Net Billing Tariff known as NEM 3.0 is not automatically applicable to BWP customers. Burbank Water and Power has separate billing and interconnection rules.
Potentially, yes. Roof condition, structural suitability, shading and existing electrical equipment must be assessed. An older home does not automatically need a new roof or electrical panel.
Yes. Qualified contractors may inspect and service systems installed by other companies. The installer offers repairs and orphaned-system adoption for most major equipment brands.
Many existing systems can be evaluated for a battery retrofit. Compatibility, backup equipment, electrical requirements and BWP rules must be considered.
No. The federal Residential Clean Energy Credit ended for homeowner expenditures made after December 31, 2025. New 2026 residential purchase estimates should not include the expired 30% credit.
Discuss existing system repairs, battery storage or new installation with a licensed local installer.
Describe your existing solar issue or planned installation, including any roof, electrical or battery considerations.
SoCal Solar Help provides information and referrals. the licensed local installer performs all professional inspections, quoting and contractor work.